Shipping & Returns

Free Australia Post Express shipping

We offer free Australia Post Express shipping within Australia. Our estimated delivery timeframe is 1–3 business days after dispatch. This is an estimate, not a guaranteed arrival date; Australia Post delays and destination coverage may affect delivery.

Dispatch times

In-stock items held at our store are dispatched the same business day when the order is placed before 3 pm Brisbane time, Monday–Friday. Orders placed after the cutoff, on weekends or on public holidays are processed on the next business day. If an item is unavailable or delayed, please contact us for its expected dispatch date.

Free store pickup

You can choose free pickup from Unit 11/8–14 St Jude Court, Browns Plains QLD 4118 at checkout. Please wait until we let you know your order is ready before visiting.

We are open seven days, 9 am–7 pm. Saturday and Sunday collection is by appointment only; call 0425 234 328 to arrange a time.

Change-of-mind returns

We accept change-of-mind returns for accessories when the packaging has not been opened and you request the return within 7 days of delivery. You are responsible for the return postage.

Please contact iFix Apple with your order number and the item you would like to return. We will confirm the return instructions before you send it back.

Faulty goods and your consumer rights

The unopened-packaging requirement and 7-day change-of-mind period do not limit your rights for faulty goods under Australian Consumer Law. Contact us if an item is faulty, damaged or does not match its description so we can assess the issue and arrange the appropriate remedy.

Our Terms & Conditions and repair warranty policy contain further information about repairs and your consumer guarantees.

Need help with an order?

Call 0425 234 328 or contact us online. Have your order number ready so we can help.